Refund policy

For product-related returns and exchanges, you must submit your return or exchange application via info@meatupp.com or our WhatsApp contact number within 1 hour after your order is delivered to you.

From here, you can convey your reason for requesting a return or exchange to our customer representative. Your request will be evaluated as soon as possible and will get back to you. The buyer is responsible for shipping the product you want to return or exchange.

As soon as the products reach us, the return information is forwarded to accounting and it is ensured that it reaches you as soon as possible.